Mine Dispatcher

Description du poste

The Mine Dispatcher is a critical member of the operations team responsible for managing the real-time assignment and control of the mobile fleet at Tasiast. Using fleet management systems such as Modular Dispatch and CAT MineStar, the dispatcher ensures optimal productivity, alignment with the shift production plan, and timely response to field needs. The dispatcher also plays a key role in uploading operational data into the system, supporting auxiliary fleet coordination, and ensuring accurate operational tracking for both load & haul and drill & blast activities. This role requires strong communication, high attention to detail, and the ability to remain calm under pressure in a dynamic and fast-paced environment.

Responsabilités associées au poste

Fleet Management and Production Support 

• Operate the Modular Dispatch system to control and optimize truck and loading unit assignments based on the live production plan.
• Dispatch drill rigs using CAT MineStar, ensuring they are assigned correctly to uploaded patterns and working in alignment with daily priorities.
• Monitor key performance metrics (payload compliance, cycle times, delays, queueing, operator availability) and escalate any abnormalities to supervisors.
• Reconcile equipment time usage of auxiliary equipment including dozers, graders, water trucks and rock breakers.
• Maintain ongoing communication with field supervisors and operators to relay updates, instructions, and shift changes.
• Respond rapidly to production plan deviations or breakdowns by reallocating equipment as needed to minimize production losses. 

Data Management & System Accuracy 

• Ensure accuracy of data inputs related to loading areas, dumping locations, equipment statuses, and operator log-ins.
• Conduct system audits to ensure that truck assignments, production records, and KPIs reflect actual field conditions.
• Collaborate with mine engineers and short-term planning teams to ensure uploaded polygons and patterns are up-to-date and correspond with field work.
• Provide daily end-of-shift reports on fleet performance, system compliance, and operator productivity. 

Safety & Emergency Coordination 

• Act as the primary communications coordinator during field emergencies, ensuring timely alert of Emergency Response teams and updating operational leaders.
• Support the implementation of emergency response protocols, road closures, exclusion zones, and mobile equipment relocations.
• Maintain communication records during incidents to support later investigations and response reviews.  

Études et expérience

Qualifications and Experience 

• University’s degree (Bac+3) or equivalent post-secondary education in Mining, Engineering or a related field.
• Minimum 5 years of experience in open-pit mining operations, with at least 2 years of exposure to field or dispatch-related responsibilities.
• Hands-on experience with Modular Dispatch, CAT MineStar, or equivalent fleet management systems is a strong asset.
• Strong understanding of open-pit load and haul, drill and blast sequencing, and general mining operations.
• Good computer skills, including proficiency in Microsoft Excel, digital reporting, and fleet system interfaces.
• Strong verbal and written communication skills in English and Arabic; French is an asset.
• Demonstrated ability to perform under pressure and manage high volumes of information in real-time. 

Skills and Competencies 

• Attention to detail, system discipline, and fast decision-making 
• Strong situational awareness and ability to manage competing operational priorities
• Excellent interpersonal and communication skills with a proactive problem-solving mindset
• Ability to maintain composure and accuracy during incident response or high-urgency scenarios
• Willingness to work in shifts and support operational continuity during nights or weekends when required