Description du poste

The HR Operations Specialist 1 supports the Senior HR Operations Specialist with people management and related matters for the designated client(s) within Operations and ensures alignment with the business goals. The role makes a leading contribution towards effective front line service delivery within HR, working directly with managers / superintendents and the HR business services team and other internal or external stakeholders across a range of operational HR activity including employee relations, performance management, resource planning, learning and development, talent reviews, talent succession and planning and making a significant contribution to implementation of wider HR strategies.

Responsabilités associées au poste

•    Acts as the point of the contact for line management and employees, provides timely, accurate and robust advice and daily guidance on the full range of HR issues.
•    Ensure compliance with HR policies and procedures, labour law and where appropriate make recommendations to improve or amend 
•    Builds and manages strong relationships with different functions across the organization, including union delegates to achieve a harmonious working environment.
•    Proactively engages with line management to interpret needs, determine requirements, identify, and support the delivery of solutions to various HR-related matters including but not limited to: policy changes, disciplinary process, promotions, org charts design and maintenance, employee transfers, employee development and retention
•    Advises on and conducts corrective action, performance improvement, and/or termination meetings with employees as needed
•    Advise line management as appropriate to anticipate any potential concerns in advance of industrial / employee relations matters occurring.
•    Ensure all HR casework is planned and undertaken in a manner, which minimises operational / financial risk, with minimal requirement to escalate matters to senior management and judging when to seek more specialist/legal advice.
•    Contributes to and supports the annual performance process including but not limited to: annual performance reviews and talent management and succession management reviews
•    Prepares, analyzes and interprets information related to HR activities, ensuring accurate reports and analyses are completed and shared with functions and management as required.
•    Contributes to the design, roll-out, and training of new programs, initiatives, and system-related processes.
•    Works with the Recruitment team to conduct HR interviews and debrief with the hiring manager as needed.
•    In conjunction with line management assess / identify training needs for employees. 
•    Work closely with line management and employees to improve working relationships, build morale and increase productivity.
•    Maintain harmonious working environment with colleagues and employees
•    Maintain regular contact with staff to explain policies and communicate management decisions
•    Ensure employees skills, behaviors, values, attitudes are in consonance with “The Kinross Way Forward”.
•    Communicate change initiatives to employees and manage the risks, challenges and success associated.
•    Provide an effective on-boarding program for new employees including sign off contracts of employment and communication of all compliance documents e.g. Internal Rules and Regulation 
•    Stays current on best practices and trends related to local HR and legislations and incorporates this information into work assignments and/or to improve products or services provided.
•    Recommends new approaches, policies and procedures for continual improvements in efficacy of department and services performed.
•    Responsible for ensuring that workplace safety procedures are being followed and addressed.
•    Actively seeks mentorship and learning to improve product or technical knowledge and skill set.
•    Contribute in complex and cross-functional HR projects.

Études et expérience

•    Bachelor's degree in Human Resource Management, Industrial Psychology or Social Sciences.
•    Excellent knowledge of the principles and practices of good industrial relations, general HR policies / procedures, and Labor Law 
•    Very good French and English level both speaking and writing.
•    Ability to work with confidential information and materials
•    Good investigative, analytical, problem-solving and information- gathering skills
•    Sound negotiating, mediation, conflict resolution, communication and interpersonal skills 
•    Ability to perform under pressure, respond quickly to requests, achieve effective results  and meet tight deadlines
•    Capable of working effectively independently and/or as part of a team
•    Demonstrated proficiency using Performance and Learning Management Systems; and Microsoft Word, Excel, and PowerPoint
•    Ability to build and maintain effective collateral and cross-functional working relationship.
•    A proven successful record of accomplishment of leading teams and managing people.  
•    High degree of flexibility, diplomacy, and strong work ethic