IT Specialist

Job Summary

Under the direction of the IT/OT Superintendent, the IT Specialist supports Kettle River Operations (KRO) by providing setup, maintenance, and troubleshooting for computing systems, network infrastructure, and specialized operational technology. The role ensures site operations run smoothly, data remains secure, and technical issues are resolved promptly for end users. This role will ensure all work completed is in alignment with safety expectations and in full compliance with Kinross policies and procedures.

Essential Functions

• Completes technical IT activities and ensures accurate and timely completion of departmental technical support tasks.​
• Delivers installation, commissioning, and maintenance of wired and wireless networking and computing hardware/software used in mining operations.​
• Maintains real-time data networks, supporting business-critical applications such as fleet management and mobile communications.​
• Ensures compliance with company policies, including safety, confidentiality, cybersecurity, and environmental regulations.​
• Conducts and reports results of IT support activities, maintaining accurate and detailed records, logs, and documentation for technologies and assets.​
• Supports development and implementation of departmental IT standards, policies, and guidelines, updating protocols as necessary.​
• Serve as a primary contact for the North America Service Desk; troubleshoot and resolve incidents/requests for Windows 11, Windows Server 2019 and newer, O365, Teams, Printing, VPN, and core business apps with high first‑time‑fix rates.
• Prepares communication materials, user manuals, and technical guides for IT systems and projects.​
• Responds to complex technology problems, troubleshooting independently within established policies and escalating as needed.​
• Prioritizes and schedule IT work requested by other departments
• Responsible for inspecting, maintaining, and recommending IT tools, equipment, and hardware.​
• Provides informal mentoring and training to less experienced colleagues, sharing technical knowledge and practical skills.​
• Contributes to developing and revising technology policies, procedures, and security standards based on business needs and regulatory requirements.
• Perform other duties as assigned.

Qualifications and Skills

• College diploma, technical training, or equivalent in IT, electronics, computer science, or relevant field preferred.
• Completion of formal technical certification in IT, networking, or relevant designation preferred.
• 2+ years’ related work experience in IT technical support or systems administration, preferably in the mining or heavy industrial sector.
• Previous experience working in a mining, industrial, or oil and gas field highly valued.
• Quick learner; effective communication skills across all organizational levels.
• Must be a self-starter with the ability to work with others in a team environment.
• Commitment to safety and quality standards; demonstrates a proactive, solutions-oriented approach.
• Valid driver’s license and authorized to work in the US.

Health, Safety, and Environmental Requirements

• Adheres to all safety and environmental considerations.
• Has a strong commitment to safe working practices.
• Wears Personal Protective Equipment at all times while in the production environment.
• Is alert and observes, corrects, and reports unsafe conditions.
• Follows operating procedures and complies with all regulatory requirements. 

Kinross Leadership Practices

• Creates an environment where nothing is more important than every employee returning home safe and healthy every day.
• Creates an environment in which people are unfailingly treated with respect
• Fosters the talent and potential of all employees by enabling them to grow, develop, and make a difference in the organization.
• Demonstrates that leadership in the areas of environmental performance and community and stakeholder relations is fundamental to the way we plan and manage our business.
• Holds self and others accountable for the decisions, commitments, and behaviors required to deliver outstanding results.
• Uses judgment to manage business complexities, prioritize and balance conflicting demands to make timely decisions that best advance Kinross strategy.
• Builds and brings teams and people together to achieve organizational goals. Models humility by going beyond self-interest for the good of the group.
• Understands the economic implications of decisions and consistently uses all resources effectively and efficiently to maximize shareholder value.
• Relentlessly champions, develops and embeds best practices.

Kinross Competencies

• Strategic Effectiveness

Developing and communicating rigorous and creative business strategies that drive sustainable value.

• External Engagement

Understanding and building relationships with external parties that strengthen and sustain competitive advantage.

• Business Focus

Applying commercial rigor and discipline to all business decisions and customer relationships.

• Living the Kinross Values

Aligning behavior, decisions, and actions with Kinross values and principles.

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

Reporting Relationships

Reports to IT/OT Superintendent

Language Requirements

English

Compensation Data

Salary Range: $75,000 - $90,000

• Medical, dental, and vision insurance
• 401k with match
• Paid time off
• Stock purchase option
• Basic life insurance
• Short Term Incentive